Most Common Issues Roku Remote | Roku TV
Roku Remote Issues may differ depends on what type of Roku you have and what kind of remote its coming wit. All Roku streaming devices comes up with a simple but competent remote control. And as the precise appearance of the remote depends on which model of Roku you have. They all offer a home (like a picture of a house) and a back (return) button, a route pad, and buttons to play and pause the video. Some latest models of these streaming devices offer you quick-start on buttons for popular streaming services, like Netflix and Hulu. It depends like which model of Roku streaming player or Roku TV you possess, you must have one of the following types of remotes with different models of Roku:
Standard IR remote
Enhanced “point-anywhere” Remote
If you are doubtful that you have a standard IR remote or an Enhanced “point-anywhere” Remote, just have a quick look at the guidelines for formative the kind of remote you have. As soon as you are sure which remote you have, you can use the following troubleshooting steps to help to resolve your issue.
Standard IR remote
First of all make sure the Standard IR remotes should be pointed straight to the front of your Roku streaming player or Roku TV. In most of the cases, we have found that the main common cause for missed key presses is when the Roku device is located at a position where the signal of the remote is blocked (or partially blocked) from receiving through the Roku device. Similar to this problem the second most ordinary trouble is low or dead batteries and to get rid of this problem among your standard IR remote you can go through the following steps:
1. You have to make sure that you are sitting right in front of the TV so that you can see the front of your Roku device and use the remote properly, and verify that there is no visible barrier in-between the Roku device and the remote. Try to hold the remote on top and facing it straight to the Roku device to make sure that there is no blockage for a good signal from the remote. If the remote is still not working then you should move all the hindrances coming between the remote and the device blocking the signal from the remote to the Roku device. And one more option is there if you are finding difficulty with the signals you can shift your Roku machine to a location where the roku remote will respond consistently. If you face any kind of hassle please contact our experts @ toll-free no. 888-267-3407
2. In some cases the customer was not able to put the batteries properly or by mistake he/she put the batteries opposite side. In such cases we should try to reset the batteries. And if the remote is still not reacting or missing the signals while you press the key, u can remove the batteries from your streaming device remote and re-insert them.
3. In case after resetting the batteries you are getting the same problem and it’s still nor responding and miss the key commands then you can get a couple of fresh new batteries from the market and replace them with the older one.
4. Few cases we have found that after doing all the above steps customer still faces the roku remote issues, in such cases we recommend them to get the new remote. As after checking with the battery part the one is getting the same issues, it means there must be a technical problem with the remote or we can say it must be broken. So, it’s highly recommended that you should go to the market (roku accessories store and get the new remote for your device.
Now, If you are having issues with the standard IR remote that is coming with your Roku Express or Roku Express+, there is a particular set of commands for troubleshooting missed keypresses on these streaming players.
Enhanced “point-anywhere” Remote - Enhanced “point-anywhere” Remotes connect with a wireless network and it does not require to be pointed straight to the Roku machine to work. To resolve the troubles with your Enhanced “point-anywhere” Remote you can follow the given instructions:
1. Restart your Roku device and remote
• You can open the battery section and take away the batteries from the remote.
• Eliminate the power cable from the Roku device and then wait for few seconds and then reconnect the power cable.
If you also have a standard IR remote for your device, you can use it to go the settings menu and you can restart your Roku player.
Go to Settings ----- then System restart------ and at last Restart.
• While the Roku device displays the home screen, re-insert the batteries.
• Wait for 30 seconds until your device remote found a connection with your Roku device and then you can start using it.
2. Re-pairing the remote
• For re-pairing, the remote first step is to open the battery cubicle and remove the batteries from the remote.
• Secondly, Remove the power cable from the Roku device, wait for a few seconds and then put the power cable back.
• While the Roku device displays the home screen, re-insert the batteries..
• Now, push and hold the pairing button within the remote for 3 seconds or until you see the pairing light on the remote start on to flashing. If you are not getting the flashlight you should try again.
If the light still not flashing it means it’s not connected and then you have to replace your batteries (see down No. 3).
• Wait for 30 seconds until your device remote found a connection with your Roku device and then you can start using it.
• It will provide you with the remote pairing dialog appear on your TV screen. You can follow the on-screen instructions to get it up.
3. How to replace the batteries
• You can open the battery section and take away the batteries from the remote.
• Eliminate the power cable from the Roku device and then wait for few seconds and then reconnect the power cable.
• While the Roku device displays the home screen, re-insert the batteries.
• Wait for 30 seconds until your device remote found a connection with your Roku device and then you can start using it.
4. Replacing the remote
If after following all the above-said steps you still facing the same problem with your remote then you should get a new remote.
All your queries regarding Roku, Roku Remote, Etc, will be answered by our dedicated technicians in short intervals no need to wait on a long hold time just in few minutes all your issues regarding Roku will be solved. Just call us on toll-free no and get instant support. 888-267-3407